Frequently Asked Questions

Have questions? We’re here to help.

Why should I choose LeadByte over the competition?

LeadByte knows what it takes to scale efficiently. Our tech has been built over the last 12 years, working closely with the many of the worlds best companies in lead generation to help build the right platform to help you scale fast. We are the most feature rich easy-to-use platform in the market today. When you invest in LeadByte, you invest into scaling your business with over 70+ years of combined team knoweldge.

We have seen clients come to us after realising that the inferior "Pay-As-You-Go" options in the market lack the features to take their business to the next level resulting in lost opportunity. The best thing you can do is speak to us before making any decision to get non-biased views.

Terms of contract?

You have the freedom to cancel your subscription at any moment; however, we require a 30-day notice for cancellation as per the terms you agreed to. Should you choose to cancel prior to your next billing cycle (typically 1st of the month), we will calculate your final payment on a prorated basis. To proceed with cancellation, please submit a support ticket through our platform. Keep in mind, without a cancellation notice, your subscription will renew automatically each month. We have a zero refund policy subject to the reason. If your circumstances change, to include, but not limited to; changes to the business, delays in taking action, ad network blocks, loss of buyer contracts or traffic sources you will not be refunded for this reason. If however you believe that we cannot provide you with the solution agreed at point of sale, you have up to 15 days after your first payment to request a refund and we shall review accordingly. Please note, you will be required to take a phone call with a member of the LeadByte team as part of the review request.

Can LeadByte help scale my revenue?

Yes! It's of our interest to help you grow. We can assist clients by connecting them with trustworthy lead sellers or buyers. But don't take our word for it...

"I’ve been using LeadByte for the past 2 years and it's transformed my business. With LeadByte, we have grown from c$5,000 per month to over $1 million in revenue. Receiving intros to other buyers in our industry, has easily added another $150-300k of additional top-line revenue."

How safe is my data?

Very, else we wouldn't be in business! Keeping your data safe is a priority. Our commitment to achieving this is unwavering, as we persistently uphold compliance standards through continuous efforts, regular audits, and round-the-clock system monitoring. We not only meet but consistently surpass industry benchmarks. All data transmission is shielded with robust encryption protocols, and we uphold a strict policy of non-disclosure to any third parties. Additionally, we have forged a strategic partnership with Amazon for cloud hosting, guaranteeing the fortification of your data through state-of-the-art 256-bit SSL security measures.

Do you have feature paywalls?

No. All features are available to one and all.

What level of support do you offer?

Human and an extensive Knowledge base. Support is FREE but we do offer a managed service. Our team is here to provide support Monday - Friday. Our customers love the fact that not only is support quick but personalised videos to help address questions are standard.

"The platform works flawlessly, the reporting is great, support is solid" - Sohail Chatur

"Support and tech is second to none and the team always go above and beyond" - Andrew Kilday

"Working with support staff like Sam and Sean with our various requests and technical issues is always a breeze. The ease and overall customer service is outstanding, with people that genuinely want to help you and do their absolute best to achieve solutions. An absolute pleasure :)" - Jason Van Den Heever

What reporting is available?

All reporting is real-time. Our reporting has been built based on the feedback given from Lead Sellers, Buyers and Brokers that enable them to run their business successfully. For those that require further reporting, our webhooks enable you to push event data to any external reporting business intelligence platform.

Can you help me migrate from another platform?

We sure can, we do it every week. Speak to sales today to understand how that looks.

Can you help me generate leads?

Certainly! Our service includes connecting our clients with companies that can generate leads, which is essential for scaling your business and improving lead generation.

Can you help me sell my leads?

Certainly! We can assist you in connecting your leads with potential buyers through our vast network of clients. Speak to sales today to understand how that works in reality.

"I’ve been using LeadByte for the past 2 years and it's transformed my business. With LeadByte, we have grown from c$5,000 per month to over $1 million in revenue. Receiving intros to other buyers in our industry, has easily added another $150-300k of additional top-line revenue."

What data delivery options do you offer?

We are confident that we have the most complete delivery engine on the market. With LeadByte, we are confident that we can submit data to any CRM. Whether it is HTTP(s) Post, GET, PUT, Ping Post, XML, SOAP, JSON, Email, SMS or direct to sFTP. We have never failed to meet a client's delivery requirements.

Through our own market research we understand that other platforms in the market rely on the likes of Zapier to deliver to CRM's OR that scripts need to be built to aid delivery - EEEK!

I need to move quick, but I am light on resources. Can you help?

Yes, we operate a fast-track service. The purpose of this is to help you get up and running and to see value fast. It's a popular service and it is customised to work specifically for your setup needs.

What are the contractual commitments?

We don't charge any set up fees and you can cancel anytime. You just need to pay your monthly license fee one month in advance. It's that simple!

What advanced routing options do you have?

You can route leads based on Priority, Weighted, Round-Robin, Ping-Post, Ping-Post Auction, Exclusive, Non-Exclusive (Multi-Sell) and Hybrid (from what we know, no one else does it like us!).

Are you integrated with Facebook?

Great news! We've developed our own app that seamlessly integrates with your Facebook account to instantly synchronize lead data with LeadByte. This means you do not have to use Zapier or LeadsBridge, which we understand to be the status quo.

Still Have Questions?

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